Network Service Provider (NSP) has simple refund policy.

The refund will be processed as follows –

• 1. Refund will be made on the next working days after service cancellation by the subscriber within 7 working days.
• 2. Bank or Payment Gateway charge may be deducted subject to the terms and conditions of the relevant Bank or Payment Gateway.
• 3. Once installation is done, installation fee will be deducted from refund amount.
• 4. The customer may also get back the extra subscription fee stored in his/her account if applicable.